Policies & Booking Information

All Written Readings are personally prepared and delivered as PDF files to the email address provided at checkout

Quick Clarity Reading: 1–2 business days

In-Depth Reading: 2–4 business days

My processing hours are Monday through Friday, 9 AM–5 PM Central Time. Orders placed outside these hours begin processing the next business day. Weekends are not included in turnaround estimates.

Please double-check your email address before completing your purchase.

Delivery & Turnaround Times

Because each written reading is personally prepared and customized for you, purchases are generally final and nonrefundable.

Please review your order details and reading question carefully before completing your purchase.

If you've made an error with your order, please contact me as soon as possible. I'll do my best to help, but changes and cancellations cannot be guaranteed.

If I'm unable to fulfill your reading, you'll receive a full refund.

Nothing in this policy limits your rights under applicable consumer protection laws.

Written Reading Cancellations & Refunds

Private video readings take place one-on-one through Google Meet and are available in 15-minute and 30-minute sessions.

Once your appointment is confirmed, you'll receive an email with

your session details and a Google Meet link to join your reading.”

Please join at your scheduled appointment time using the Google Meet link provided.

I recommend finding a quiet, comfortable space where you can focus on your reading without interruptions.

Private Video Readings

I understand that plans can change. If you need to cancel or reschedule your private video reading, please provide at least 24 hours' notice before your scheduled appointment.

Cancellations made at least 24 hours in advance are eligible for a full refund, and appointments may be rescheduled at no additional charge.

Cancellations made with less than 24 hours' notice are nonrefundable.

I understand that unexpected situations happen, and exceptions may be considered at my discretion.

If I need to cancel your appointment, you'll have the option to reschedule at no additional cost or receive a full refund.

Completed sessions are generally nonrefundable. Nothing in this policy limits your rights under applicable law.

Cancellations & Rescheduling

I understand that unexpected delays can happen, so I allow a short grace period depending on the length of your appointment.

15-minute readings: 5-minute grace period.
30-minute readings: 10-minute grace period.

If you arrive late but within the applicable grace period, we can

continue with the time remaining. Your session will still end at its originally scheduled time.

If you haven't joined within the applicable grace period and haven't made other arrangements with me, your appointment will be considered a no-show and will not be eligible for a refund or rescheduling.

Exceptions may be considered at my discretion. This policy does not affect any rights you may have under applicable law.

Late Arrivals & No-Shows

All readings offered through Wild Moon by Glo are available to adults 18 years of age and older and are intended for personal reflection, insight, and entertainment purposes only.

My readings focus on offering clarity, insight, and perspective

rather than predicting the future or guaranteeing specific

outcomes. They are not intended to make decisions for you or replace professional advice.

I do not provide readings concerning medical matters, pregnancy or fertility, legal issues, or financial investments. I also do not offer definitive predictions about the future or claim to know another person's private thoughts or feelings.

You are always responsible for your own choices and actions following a reading.

Reading Guidelines & Disclaimer

I respect your privacy and want you to feel comfortable sharing what's on your mind.

Information you provide when purchasing or booking a reading is used to prepare and deliver your service, communicate with you, and manage your order or appointment.

Payments, bookings, and communications may be processed through trusted third-party providers, including Wix and Google.

I do not record private video readings or provide audio or video

recordings of our sessions. To respect privacy and maintain a comfortable space for our conversation, clients are asked not to record, livestream, or publicly share any portion of their session without my prior written permission.

Please avoid sharing highly sensitive personal information when submitting reading questions or additional context.