Privacy Policy

At Wild Moon by Glo, I respect your privacy and understand the importance of protecting the personal information you share with me.

This Privacy Policy explains what information may be collected when you visit my website, purchase a reading, or book a private session, how that information is used, and the services involved in processing it.

Information We Collect

When you visit Wild Moon by Glo, purchase a reading, book an appointment, or voluntarily subscribe to my newsletter, certain information may be collected, including:

Your name and email address.
Booking details and appointment information.
Reading questions and any additional information you choose to share.
Purchase and payment transaction details.
Your email marketing preferences, if you subscribe.
Basic website usage information, which may include your IP address, browser type, and cookies.

Payment information is processed through the payment providers connected to my website. I do not need access to your full payment card details to prepare or deliver your reading.

How Your Information Is Used

I use the information you provide to:

Process purchases and prepare your personalized readings.
Schedule and manage private video appointments.
Send order confirmations, appointment details, and completed readings.
Respond to questions or requests for support.
Maintain website functionality and help protect against fraud or misuse.
Send newsletters, updates, or occasional promotional emails if you've chosen to subscribe.

You can unsubscribe from marketing emails at any time using the unsubscribe link included in those messages.

Purchasing or booking a reading does not automatically subscribe you to marketing emails.

Third-Party Services

To operate Wild Moon by Glo and provide my services, I use third-party platforms that may process personal information on my behalf.

These may include:

Wix: Hosts my website and helps manage purchases, bookings, customer information, and website communications.
Payment Providers: Securely process payments, refunds, and related transactions.
Google Meet: Provides the video conferencing service used for private readings.
Google Workspace: Helps me communicate with clients, manage appointments, and deliver written readings by email.
Wix Email Marketing: May be used to send newsletters and promotional emails to individuals who have chosen to subscribe.

During private video readings, I may also offer optional AI-assisted note-taking through Google Meet's Gemini features. This will only be enabled with your permission. If you agree, meeting content may be processed by Google to generate a written summary.

These providers handle information according to their respective privacy policies and applicable service agreements.

I do not sell your personal information to advertisers.

Cookies & Website Analytics

My website may use cookies and similar technologies to help it function properly, remember visitor preferences, and understand how visitors interact with the site.

Some cookies are necessary for essential website functions, such as security, shopping carts, and checkout.

Other cookies may be used for website analytics or marketing purposes, depending on the features enabled.

Where required by applicable law, visitors will be given the option to manage their cookie preferences.

You can also manage or block cookies through your browser settings, although disabling certain cookies may affect how the website functions.

Data Storage & Retention

Customer information may be stored through the third-party services I use to operate Wild Moon by Glo, including Wix and Google Workspace.

I keep personal information only for as long as reasonably necessary to provide my services, maintain business records, meet applicable legal or tax obligations, and resolve disputes.

Reading questions, written readings, booking details, and related communications may be retained as part of my business records.

When information is no longer needed, I take reasonable steps to delete it or limit its retention, where possible.

You may contact me to request the deletion of your personal information, subject to any legal or legitimate business requirements that may apply.

Your Privacy Choices & Rights

I respect your right to understand and have a say in how your personal information is handled.

Depending on where you live and applicable privacy laws, you may have the right to:

Request access to the personal information I hold about you.
Ask for corrections to information that is inaccurate or outdated.
Request the deletion of your personal information, subject to applicable legal or business recordkeeping requirements.
Withdraw your consent to optional uses of your information.
Unsubscribe from newsletters or promotional emails at any time.

If you'd like to make a privacy-related request, you can contact me at glo@wildmoonbyglo.com.

I'll review your request and respond in accordance with applicable privacy laws. Certain information may need to be retained for legal, tax, or legitimate business purposes.

Contact Information & Privacy Policy Updates

If you have questions about this Privacy Policy, how your personal information is handled, or would like to make a privacy-related request, please contact me at:

Wild Moon by Glo
Email: glo@wildmoonbyglo.com

I may update this Privacy Policy from time to time to reflect changes to my services, website features, or applicable privacy requirements.

Any updates will be posted on this page with a revised effective date.

Last Updated: October 16, 2026